Privacy Policy

This Privacy Policy describes how estellerenee.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

What do we do with your information?

When you visit our site, we collect the information you give us – your name, address and email address. This information is used so we can ensure your delivery gets to you okay, and contact you with delivery updates. When you browse our products, we also automatically receive your computer’s internet protocol (IP) address which helps us learn about your browser and operating system. See the list below for more information about what Personal Information we collect and why.

Device Information

Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels and via Google Analytics.

Third Party Services

We value your privacy. So, all the information that you provide us with will not be sold to any third party. We do need to share your information with a few third-party companies that we work with to be able provide you with the service and shopping experience that you are used to. We may also disclose your personal information if we are required by law to do so. “The below companies may collect personal information when you interact with our digital property, including IP addresses, digital identifiers, information about your web browsing and app usage and how you interact with our properties and ads for a variety of purposes, such as personalization of offers or advertisements, analytics about how you engage with websites or ads and other commercial purposes. For more information about the collection, use and sale of your personal data and your rights, please use the below links.”

GoDaddy

Our domain is registered by GoDaddy. They streamline our connection to the world wide web. All the data (see above) is collected and stored in GoDaddy's data storage, databases and in general the GoDaddy application. All data is stored behind a firewall on a secure server. View GoDaddy Global Privacy Notice.

Stripe

In order to be able to process payments, we will pass Stripe certain aspects of your personal information, such as contact and order details, this allows Stripe to assess their payment options and to tailor the payment options for you.

General information on Stripe you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Stripe privacy policy

Google Sites

Our online store is hosted on Google Sites. They provide us with an online e-commerce platform that allows us to sell our beautiful products to you. All the data (see above) is collected and stored in Google data storage, databases and in general the Google application. You can review Googles privacy policy to see how they manage user data. View Googles Privacy Statement

Google Analytics

We use google analytics to store customer information and enhance your shopping experience. You can review Googles privacy policy to see how they manage user data. View Googles Privacy Statement

Disclosure for a business purpose: shared with our processor Google.
Order information
Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, Paypal Details, Apple pay) and email address.
Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our processor Google and any other vendors whom we may need to share information with including our shipping and fulfillment partners.
Customer support information
Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, Paypal Details, Apple pay) and email address.
Purpose of collection: to provide customer support.
Source of collection: collected from you.
Disclosure for a business purpose: with our vendors who help us provide customer support.

Minors

The Site is not intended for individuals under the age of 16. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

We use Google to power our online store. You can read more about how Google uses your Personal Information here: Googles Privacy Statement
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfilment of your order, and keeping you up to date on new products, services, and offers (if you’ve given us permission of-course!).

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Sadly, not chocolate chip ones. A cookie is a small file that is placed on your computer. Cookies allow web applications to tailor to your individual needs and create a better browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to site. Our website uses cookies, and by browsing on our web you are agreeing to our use of cookies.

The main types of cookies we use are:

Site functionality Cookie
Website Analytic Cookie
Personalization Cookie
Segmentation and Targeting Cookie.
Social media cookie
Personalized ads content

Social Media Cookies

Social media is a huge part of our everyday lives, and we are so glad that we get to see what our Estelle Renee customers are up to.

If you interact with us on social media, then you are consenting and allowing us to interact with you. An interaction can be a like, a follow, a comment, a share, a tag or a tweet. If you tag us in your photo then you may be lucky enough to be a part of our features on our social media sites or even on our web. By interacting with us you are consenting that we can use images or comments royalty free without any limitations. If you are unhappy about the use of your photo, comment, please contact us and we’ll be able to fix that for you.